Frequently Asked Questions
Everything you need to know about our custom hand-painted apparel.
How long does it take to receive my custom order?
Since each piece is hand-painted by our artists, please allow 7-10 business days for production before your item is shipped.
Is the paint durable and machine washable?
Yes, we use high-quality, heat-set textile paints. We recommend washing your garments inside out on a cold, gentle cycle and air drying to preserve the artwork.
Can I request a completely custom design?
Absolutely! You can use our 'Custom Request' form to upload your inspiration or describe your vision, and our design team will provide a quote.
What is your return policy for custom items?
Due to the personalized nature of our products, we cannot accept returns unless the item arrives damaged or there was an error in the customization process.
Do you offer international shipping?
Yes, we ship our custom fashion worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. Since we use premium fabrics that may fit differently than standard brands, we recommend measuring a garment you already own for comparison.